Planning, Deploying and Managing Microsoft Exchange 2010 Unified Messaging

This course provides information on planning and managing Microsoft Exchange Server 2010 Unified Messaging (UM) deployments. The course addresses such topics as new features, upgrading from Microsoft Exchange Server 2007 UM to Exchange Server 2010 UM, Microsoft Office Communications Server 2007 integration, and tools and processes to support Unified Messaging planning, installation/setup, and implementation

Doelgroep

This course is intended for customers who have a prior understanding of Exchange Server 2007 Unified Messaging features and functionality. The course is also targeted at early adopters of Exchange Server 2010 who need information on new features, deployment concerns, prerequisites, and best practices. This includes Consultants, Architects, and IT Professionals in the field who need detailed information on the tools and processes available to support Exchange Unified Messaging.

Voorkennis

Wij adviseren onderstaande voorkennis:

To benefit from this course, students must have:

Doel

After completing this course, students will be able to:

Make use of the new features available in Exchange Server 2010 Unified Messaging.
Identify Unified Messaging deployment planning concerns, including prerequisites and deployment scenarios.
Describe the considerations involved in deploying an Exchange Server 2010 Unified Messaging solution.
Determine which deployment type best suits their organization′s requirements and understand its impact on deployment tasks and processes.
Configure Exchange Server 2010 Unified Messaging components.
Implement Exchange Server 2010 Unified Messaging features and policies.
Use Exchange Server 2010 Unified Messaging tools.

Onderwerpen

De cursus Planning, Deploying and Managing Microsoft Exchange 2010 Unified Messaging behandelt de volgende onderwerpen:

Module 1: Overview of Exchange Server 2010 Unified Messaging
This module provides an introduction to new features introduced in the Exchange Server 2010 Unified Messaging service, with particular attention to the new Arbitration Mailbox feature and improved name resolution.
After completing this module, students will be able to:

Describe the new and enhanced UM features in Exchange Server 2010.
Explain the benefits of these new features.
Describe the purpose of the new Arbitration Mailbox feature in Exchange Server 2010.
Explain how name resolution has been improved in Exchange Server 2010.
Module 2: Exchange Server 2010 Unified Messaging Architecture
This module describes the overall Exchange Server 2010 architecture and the role of the Unified Messaging system within this architecture. The module also describes how to plan your UM server implementation to ensure that your capacity and availability needs are met, and explains how Cisco Call Manager can be integrated with Exchange Server 2010 UM.
After completing this module, students will be able to:

Explain the role of the Unified Messaging server in the overall Exchange Server 2010 architecture.
Describe the various UM server topologies that can be deployed.
Plan your UM server implementation to meet your capacity needs.
Plan your UM server implementation to meet your availability needs.
Explain the role of audio codecs in an Exchange Server 2010 Unified Messaging solution.
Describe key components of the Exchange Server 2010 Unified Messaging logical design.
Module 3: Exchange Server 2010 Unified Messaging Setup and Language Support
This module explains the changes in Unified Messaging server Setup in Exchange Server 2010. You will also learn about the extended Unified Messaging internationalization introduced in Exchange Server 2010, as well as changes in language support between Exchange Server 2007 and Exchange Server 2010 Unified Messaging.
After completing this module, students will be able to:

Describe changes to UM server setup in Exchange Server 2010.
Explain what has changed in language support between Exchange Server 2007 and Exchange Server 2010 Unified Messaging.
Install and remove additional language packs.
Describe the impact of removing a language pack that is currently being used by a dial plan.
Troubleshoot basic language pack-related issues.
Module 4: Upgrading Exchange Server 2007 to Exchange Server 2010 Unified Messaging
This module explains the different scenarios for upgrading from an existing Exchange Server 2007 Unified Messaging environment to an Exchange Server 2010 Unified Messaging environment. The module explains what types of environments are supported, and how calls will be routed in the new mixed environment.
After completing this module, students will be able to:

Describe the requirements for upgrading Exchange Server 2007 Unified Messaging to Exchange Server 2010 Unified Messaging.
Add an Exchange Server 2010 UM server to an existing Exchange Server 2007 UM environment.
Explain different call-flow scenarios after introducing an Exchange Server 2010 UM server and how to troubleshoot them.
Module 5: Call Answering Rules
This module explains the new Call Answering Rules feature that is introduced in Exchange Server 2010 Unified Messaging. The module describes how Call Answering Rules work, and explains how to administer, configure, and troubleshoot these rules.
After completing this module, students will be able to:

Describe the Call Answering Rules feature and the scenarios that it supports.
Administer Call Answering Rules.
Troubleshoot issues with C

Aanmelden

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Lesmethode	Klassikaal
Cursusduur	3 dagen
Cursuscode	M10508
Locatie	Amsterdam-1	Nieuwegein	Op uw locatie?
Prijs	€ 2.376,92	€ 2.376,92	Vraag info aan
Actieprijs	€ 1.467,75	€ 1.467,75
Cursusdata (*)	Vraag info aan	08-10, 09-10 en 10-10.	Vraag info aan
Inschrijven	Vraag info aan	Boek deze cursus bij een van onze partners: Vijfhart	Vraag info aan

(*) Hebt u een voorstel voor andere cursusdata?

Neem contact op, wij plannen graag een extra sessie voor u!

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Alle vermelde prijzen zijn onder voorbehoud en exclusief BTW.

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