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Introducing Cisco Voice and Unified Communications Administration

Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications.
This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence.

Doelgroep

The primary audience for this course is:

Network administrators and network engineers
CCNA Voice candidates
Systems Engineers may also be interested in this course

Voorkennis

Wij adviseren onderstaande voorkennis:

Attendees should meet the following prerequisites:

Doel

After you complete this course you will be able to:

Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
Povide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Express, Cisco Unity Connection, and Cisco Unified Presence
Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Administer users in Cisco Unity Connection and Cisco Unified Presence, and enable the most commonly used features for both applications
Describe how to maintain a Cisco Unified Communications solution

Onderwerpen

De cursus Introducing Cisco Voice and Unified Communications Administration behandelt de volgende onderwerpen:

Overview of Cisco Unified Communications Solutions

Understanding the Components of Cisco Unified Communications Solutions
Understanding the Characteristics of Cisco Unified Communications Solutions
Overview of Administrator and End-User Interfaces

Understanding Administrator Interfaces
Understanding End-User Interfaces
Call Flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express

Understanding Call Flows and Call Legs
Understanding the Configuration Components Impacting Call Flows in Cisco Unified Communications Manager
Understanding the Configuration Components Impacting Call Flows in Cisco Unified Communications Manager Express
Endpoint and End User Administration

Understanding Endpoint Characteristics and Configuration Requirements
Understanding Endpoint Implementation Options
Understanding End-User Characteristics and Configuration Requirements
Understanding End-User Implementation Options
Enablement of End User Telephony and Mobility Features

Understanding Telephony Features
Enabling Telephony Features
Understanding Mobility Features
Enabling Mobility Features
Enablement of Cisco Unity Connection and Cisco Unified Presence

Understanding Cisco Unity Connection
Understanding End User and Voice Mailbox Characteristics and Configuration Requirements
Understanding End User and Voice Mailbox Implementation Options
Understanding Cisco Unified Presence
Enabling Cisco Unified Presence
Cisco Unified Communications Solutions Maintenance

Providing End-User Support
Understanding Cisco Unified Communications Manager Reports
Understanding Cisco Unified Communications Manager CDR Analysis and Reporting Tool Reports
Monitoring the System with Cisco Unified Real-Time Monitoring Tool
Monitoring Voice Mail in Cisco Unity Connection
Understanding the Disaster Recovery System
Labs

Lab 2-1: Exploring Administrator Interfaces
Lab 2-2: Exploring End-User Interfaces
Lab 3-1: Exploring Call Flows in Cisco Unified Communications Manager
Lab 3-2: Exploring Call Flows in Cisco Unified Communications Manager Express
Lab 4-1: Implementing Endpoints
Lab 4-2: Implementing End Users
Lab 5-1: Enabling Telephony Features
Lab 5-2: Enabling Mobility Features
Lab 6-1: Implementing End Users and Voice Mailboxes
Lab 6-2: Enabling Cisco Unified Presence
Lab 7-1: Providing End-User Support (optional)
Lab 7-2: Generating Cisco Unified Communications Manager Reports
Lab 7-3: Generating Cisco Unified Communications Manager CAR Tool Reports
Lab 7-4: Monitoring the System with Cisco Unified RTMT
Lab 7-5: Monitoring Usage of Cisco Unity Connection
Lab 7-6: Backing Up Cisco Unified Communications Manager Using the Disaster Recovery System

Aanmelden

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Lesmethode	Klassikaal
Cursusduur	5 dagen
Cursuscode	ICOMM
Locatie	Amsterdam-1	Nieuwegein	Op uw locatie?
Prijs	€ 3.838,46	€ 3.838,46	Vraag info aan
Actieprijs	€ 2.370,25	€ 2.370,25
Cursusdata (*)	27-08, 28-08, 29-08, 30-08 en 31-08.	18-06, 19-06, 20-06, 21-06 en 22-06. 08-10, 09-10, 10-10, 11-10 en 12-10.	Vraag info aan
Inschrijven	Boek deze cursus bij een van onze partners: Vijfhart	Boek deze cursus bij een van onze partners: Vijfhart	Vraag info aan

(*) Hebt u een voorstel voor andere cursusdata?

Neem contact op, wij plannen graag een extra sessie voor u!

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Gerelateerde cursussen

In dezelfde cursusgroep bieden wij óók onderstaande opleidingen aan:

De cursus Administering Cisco Unified Communications Manager v6.0.
De cursus Administering Cisco Unified Communications Manager v7.0.
De cursus Administering Cisco Unified Communications Manager [v8.0].
De cursus Administering Cisco Unified Messaging.
De cursus Catalyst 6500 Service Module Integration in the Data Center.
De cursus CCIE Routing & Switching Preparation Theory Course.
De cursus CCVP Boot Camp.
De cursus Cisco Avant Garde Start - Mobility (Wireless).
De cursus Cisco Avant Garde Start - Unified Communications.
De cursus Cisco CCNA Bootcamp (CCNA).
De cursus Cisco Data Center Unified Computing Design v.4.0.
De cursus Cisco Data Center Unified Computing Implementation v.4.0.
De cursus Cisco IPCC Fast Track Programme.
De cursus Cisco PGW2200 Advanced.
De cursus Cisco PGW2200 Call Control Hands on Training.
De cursus Cisco UC Integration for MOC.
De cursus Cisco Unified Communications Manager 7.
De cursus Cisco Unified Computing System (UCS) - Fast Track.
De cursus Cisco Unified Customer Voice Portal Implementation v8.0.
De cursus Cisco Unified Presence and Cisco Unity Connection.
De cursus Cisco Unified Presence Design and Implementation vv6.0.
De cursus Cisco Unified Presence Presales & Design 7.0.
De cursus Cisco Unified Wireless Networking [v.7.1].
De cursus Cisco Unity Design & Networking.
De cursus Cisco Wide-Area Application Services v.3.0.

Alle vermelde prijzen zijn onder voorbehoud en exclusief BTW.

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