Doel
Understand the relevance of unified communications and collaboration to the SMB
Describe Ciscos vision and positioning of UC to the SMB
Outline and position the key unified communication solution options for sub 250 user customers (Linksys, SBCS, CUCME, CUCMBE), including key productivity and business transformation applications
Identify and recognise key business drivers for UC in the sector
Identify key business decision makers and key business benefits to articulate