Integrated Field Service Rel 8.9

This course is for project team members who are implementing PeopleSoft Integrated FieldService. Upon completion of this course, you will learn about the business processes for Integrated FieldService and how to analyze the different elements of the PeopleSoft Enterprise Integrated FieldService application. In addition, you will learn to set up and use PeopleSoft Enterprise Integrated FieldService and PeopleSoft Enterprise Mobile FieldService. Learn To:Manage Service OrdersSet up and use PeopleSoft Enterprise Mobile FieldServiceSet Up Agreements, Warranties, and EntitlementsSet up PeopleSoft Enterprise Integrated FieldServiceA Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made.

• Setting Up Integrated FieldService Business Units
• Setting Up Integrated FieldService Technician Users
• Setting Up Prompt Tables for Services
• Setting Up and Using Preventive Maintenance
• Setting Up Items and Installed Products
• Setting Up Agreements, Warranties, and Entitlements
• Setting Up the Contracts Integration
• Working with Service Orders
• Automating Service Order Elements
• Using the Dispatch Board
• Using My Service Orders
• Using Mobile Integrated FieldService
• Integrated FieldService Reports
• PeopleSoft Integrated FieldService Enterprise Integrations

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Gedetailleerde onderwerpenlijst

Hieronder vind u een gedetailleerd overzicht met onderwerpen die in de cursus Integrated Field Service Rel 8.9 behandeld zullen worden:

• Setting Up Integrated FieldService Business Units
• Creating Integrated FieldService Business Units
• Creating Integrated FieldService Configuration Templates
• Setting Up Integrated FieldService Technician Users
• Describing Integrated FieldService Technician Set Up
• Describing the Integrated FieldService Technician⿿s Calendar
• Setting Up Provider Groups
• Setting Up Prompt Tables for Services
• Describing Integrated FieldService Prompt Tables
• Setting Up Integrated FieldService Prompt Tables
• Setting Up Services
• Setting Up and Using Preventive Maintenance
• Describing Scheduled Preventive Maintenance
• Managing Scheduled Preventive Maintenance
• Setting Up Items and Installed Products
• Describing Items
• Setting Up Items
• Setting Up Installed Products
• Setting Up Agreements, Warranties, and Entitlements
• Describing Agreements, Warranties, and Entitlements
• Setting Up Agreements
• Setting Up the Contracts Integration
• Describing the Contracts Integration
• Setting up the Contracts Integration
• Working with Service Orders
• Identifying Service Order Elements
• Creating and Managing Service Orders
• Automating Service Order Elements
• Setting Up Date and Time Automatic Calculation
• Setting Up Automatic Service Order Assignments
• Setting Up Automatic Service Order Escalation Notifications
• Using the Dispatch Board
• Describing the Dispatch Board
• Configuring the Dispatch Board
• Using My Service Orders
• Differentiating Between the Service Order and My Service Order Components
• Troubleshooting Issues Using Solution Advisor
• Using Mobile Integrated FieldService
• Describing Mobile Integrated FieldService
• Setting Up Mobile Integrated FieldService
• Using Mobile Integrated FieldService
• Integrated FieldService Reports
• PeopleSoft Integrated FieldService Interactive Reports
• Setting Up PeopleSoft Integrated FieldService Interactive Reports
• Running PeopleSoft Integrated FieldService Interactive Reports
• PeopleSoft Integrated FieldService Enterprise Integrations

Alle vermelde prijzen zijn onder voorbehoud en exclusief BTW.