Siebel 8.0 Universal Customer Master

The UCM 8.0 course is designed for business users and technical data stewards alike, who are involved in an MDM customer data integration (CDI) implementation. Through a combination of presentation slides and hands-on exercises, participants will learn how to perform the basic functional administration tasks in UCM. This includes understanding how data is entered, reduplicated and then shared.Participants will also gain insight on UCM architecture, its data model and how other products can integrate with UCM for added functionality. The course covers topics such as Oracle Data Quality Matching Server, Oracle Data Quality Cleansing Server, Oracle Data Watch Repair (DWR) and Privacy Management products. The course is focused on both end-user tasks that are used frequently and configuration tasks done at initial setup.Learn To: Describe the UCM data model and architectureAdminister UCM, DWR and Oracle Data Quality toolsConfigure and perform incremental loads into UCMImplement inbound and outbound data flows from UCMA Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made.

• Introduction to Master Data Management (MDM)
• Customer Lifecycle Management
• Hierarchy Management
• Compliance
• Data Watch and Repair
• UCM Data Model
• Batch Import process
• Advanced Functions
• Setting up Data Quality with ISS
• Oracle Data Quality
• Acxiom Integration
• Data Integration
• Implementation Best Practices

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Gedetailleerde onderwerpenlijst

Hieronder vind u een gedetailleerd overzicht met onderwerpen die in de cursus Siebel 8.0 Universal Customer Master behandeld zullen worden:

• Introduction to Master Data Management (MDM)
• Understanding MDM
• Implementing MDM with UCM
• What is the Oracle MDM Portfolio?
• Customer Lifecycle Management
• Setting up data matching and cleansing
• Setting up survivorship rules for data consolidation
• Merging and unmerging records
• Distributing best-version data to spoke systems
• Hierarchy Management
• Viewing and managing hierarchies in UCM
• Using DB integration to populate hierarchical data
• Compliance
• Understanding UCM′s privacy
• Understanding UCM audit trail
• Data Watch and Repair
• Setting up data profiling for UCM tables
• Applying data rules to profiling results
• Creating one-time corrections
• Writing back corrections to UCM through EIM tables
• UCM Data Model
• Understanding UCM entities and their architecture
• Batch Import process
• Load data into UCM using EIM and UCM Batch workflow
• Advanced Functions
• Extending and configuring a child object
• Extending data import functionality
• Setting up Data Quality with ISS
• Understanding the general setup and configuration for Data Quality in UCM
• Installing and configuring ISS server to work as Data Quality enging for UCM
• Oracle Data Quality
• Understanding Oracle Data Quality (ISS) architecture in detail
• Configuring Oracle Data Quality Matching servers (setting match levels and search levels)
• Acxiom Integration
• Understanding content enrichment
• Describing overall integration architecture
• Identifying steps to configure a real-time point to point integration with Acxiom
• Data Integration
• Understanding UCM application integration
• Sending a UCM message
• Using UCM Server Party Workflows
• Publishing and subscribing
• Implementation Best Practices
• Setting objectives for your MDM implementation
• Understanding the challenges in achieving MDM
• Best Practices Case Study

Alle vermelde prijzen zijn onder voorbehoud en exclusief BTW.